Shipping & Delivery

UK delivery

We currently deliver to addresses in the United Kingdom only. All orders are sent with a tracked service.

Order valueDelivery costEstimated delivery
Under £30£3.992–4 working days after dispatch
£30 and overFREE2–4 working days after dispatch

Dispatch times

  • Most items: dispatched within 1–2 working days from our UK warehouses.
  • Personalised and printed items: made to order and dispatched within 2–5 working days.

Working days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates and may be longer during busy periods such as Black Friday and Christmas.

Multiple parcels

Because we ship from more than one UK warehouse, items in the same order may arrive in separate parcels. You’ll only pay delivery once, and you’ll get tracking for each parcel.

Tracking your order

Once your order is dispatched, we’ll email you a tracking number. You can also check your order on our Track your order page.

No customs fees

All UK orders are sent from within the UK, so there are no customs charges or import fees to pay on delivery.

Delivery problems

If your parcel hasn’t arrived within 7 working days of dispatch, or arrives damaged, please contact us and we’ll sort it out. See our Refunds & Returns Policy for more details.